Terms of Service

1. Who we are

Voasis (voasis.io and app.voasis.io, the "Service") is operated by MYTALEO LLC, a limited liability company formed under the laws of the State of Wyoming, United States, with its principal address at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA ("Voasis", "we", "us").

You can reach us at any time at ceo@voasis.io. These Terms of Service (the "Terms") are a binding agreement between you and MYTALEO LLC.

2. Acceptance and eligibility

By creating an account, joining the waitlist, or otherwise using the Service, you accept these Terms. If you use the Service on behalf of a company or other legal entity, you represent that you are authorized to bind that entity, and "you" refers to that entity.

You must be at least 18 years old to use the Service. The Service is intended for business and professional use in creating and researching marketing content, not for consumers.

Parts of the Service are in active development. Features described on our website may change, and some capabilities may be released gradually, in early access, or as beta features (see section 16).

3. The Service

Voasis is a software-as-a-service platform for AI ad creatives. It includes: generation of UGC-style videos with AI creators and synthetic voices; generation of static ad images and product visuals; a creative-strategist assistant; brand research profiles built from websites you submit; and advertising-intelligence features that let you research publicly available ads run by other brands (see section 9).

Access is provided through paid subscription plans and a limited free tier. Plans include a monthly allowance of credits that are consumed when you generate content; additional credit packs may be purchased as top-ups. The current plans, prices, credit allowances and per-feature credit costs are shown on our pricing page and inside the app at the moment of purchase.

4. Accounts and security

You are responsible for your account, for maintaining the confidentiality of your login (including magic links sent to your email and any connected Google account), and for all activity that occurs under it. Notify us promptly at ceo@voasis.io if you suspect unauthorized use.

You agree to provide accurate account information and to keep it up to date. We may refuse, suspend or reclaim accounts created with false information.

5. Workspaces and team members

Every account is a workspace. Workspace owners can invite team members by email. Team members act inside the owner's workspace: content they create belongs to that workspace and consumes that workspace's credits.

The workspace owner is responsible for the actions of invited members within the workspace and remains the only person who can manage the workspace's billing. Owners can remove members, and members can leave a workspace, at any time.

6. Plans, billing and credits

Payments are processed by Stripe. We do not store your full card details; Stripe processes them under its own terms and privacy policy.

Subscriptions renew automatically each billing period (monthly, or yearly where offered) until cancelled. At each renewal your payment method is charged and your plan's credit allowance is added to your workspace. Credits are consumed per generation, with the cost of each generation shown in the app before you run it.

Whether unused plan credits roll over to the next billing period depends on your plan, as stated on the pricing page at the time of purchase. Purchased top-up credits remain available for as long as your workspace has an active subscription. Credits have no cash value and cannot be exchanged, transferred between workspaces, or redeemed for money.

Upgrades take effect immediately: you are charged a prorated difference and receive the new plan's credit allowance right away. Downgrades take effect at the end of the current billing period. Cancelling leaves your plan active until the end of the period you have paid for, after which the account moves to the free tier and any remaining purchased credits are suspended until you resubscribe.

Discounted launch pricing offered before or at launch is locked for as long as your subscription remains active. We may change list prices for new subscriptions at any time; price changes for existing subscribers will be notified at least 30 days in advance and take effect at a subsequent renewal.

Promotional, referral and bonus credits have no monetary value, are non-transferable, and may expire or be revoked if obtained through abuse (see section 17). Prices are shown exclusive of any applicable taxes unless stated otherwise; you are responsible for any sales tax, VAT or similar charges that apply to your purchase.

7. Cancellations and refunds

You can cancel your subscription at any time from the app (Settings, Plan and billing) or by emailing ceo@voasis.io. Cancellation stops future renewals; the current period remains active until it ends and is not refunded on a prorated basis.

Because the Service delivers digital content and consumes third-party AI compute from the moment you generate, payments are generally non-refundable once a billing period has started. We review refund requests case by case for situations such as duplicate charges, billing errors, or a Service failure that prevented you from using what you paid for. Contact ceo@voasis.io within 14 days of the charge.

Nothing in these Terms limits any non-waivable statutory refund or cancellation rights you may have under the laws of your country of residence.

8. Your content and generated output

You retain ownership of the material you upload or provide to the Service, such as product photos, logos, brand information, scripts, audio and prompts ("Input"). You grant us a limited, worldwide, non-exclusive license to host, process and transmit your Input solely to operate and provide the Service, including sending it to the AI model providers that perform generation. We do not use your Input or your generated content to train our own AI models.

Subject to these Terms and to payment of the applicable fees, we assign to you the rights we hold in the videos and images generated for you by the Service ("Output"), including full commercial usage rights for advertising and marketing. You are responsible for reviewing Output before publishing it.

Because Output is produced by generative AI, we cannot guarantee that it is unique or that similar output will not be generated for other customers from similar inputs. You are responsible for ensuring that your Input does not infringe third-party rights, and that your use of Output complies with the laws and advertising rules that apply to you, including the policies of the platforms where you publish (such as Meta and TikTok) and any applicable requirements to disclose AI-generated or synthetic content.

You warrant that you hold all necessary rights, consents and releases for any real person's image, voice or performance contained in your Input, including written consent from any identifiable individual and, where applicable, from the holders of a celebrity's or minor's personality rights.

9. Advertising intelligence and third-party ads

The Service includes features (including Competitors, Discovery, hook transcription and creative analytics) that collect, archive, index, transcribe and display advertisements and related information that other brands have made publicly available, primarily through platform transparency resources such as the Meta Ad Library, accessed directly or through licensed data providers.

Third-party advertisements, brand names, logos and creatives displayed in these features remain the property of their respective owners. They are provided strictly for market research, competitive analysis and inspiration. Voasis is not affiliated with, endorsed by, or sponsored by any brand whose advertisements appear in the Service, and the appearance of a brand does not imply any relationship with Voasis. Brand names and logos are used solely to identify the source of each advertisement.

We store copies of publicly available ad creatives on our own infrastructure because platform-hosted media links expire; this archival is performed to make lawful market research practical, not to exploit the underlying creative works.

You may use these features only for internal research and analysis. You may not republish, redistribute or resell archived third-party creatives, use them as your own advertising, remove attribution, or represent another brand's creative as yours. Features that "generate similar" content produce new AI-generated material inspired by an advertisement's format or structure; you are responsible for ensuring that anything you generate and publish does not copy protectable elements of a third party's work or infringe its trademarks.

Advertising data shown in the Service (such as ad counts, run times, reach figures and transcripts) is derived from public sources and automated processing. It is provided "as is", may be incomplete, delayed or inaccurate, and must not be relied upon as a sole basis for business decisions.

If you are an advertiser or rights owner and want an advertisement removed from the Service, use the process in section 14. We honor legitimate removal requests promptly.

10. AI creators, likeness and voices

The AI creators available in the Service are synthetic personas, and the voices offered in the Service are synthetic voices. You may not use the Service to clone, imitate or generate the image, voice or likeness of any real, identifiable person without that person's documented consent, and you may not use Output to create deepfakes, defamatory content, or content that misrepresents a real person or organization.

Voice features (including voiceover, voice change, translation and dubbing) may only be applied to content you have the right to modify. When dubbing or re-voicing content that features a real person, you must hold that person's consent to the modification of their voice and performance.

You may not use Output, or any AI creator's image or voice, as training data or input for other AI systems, or to extract, copy or redistribute the AI creator library, or to build a competing product or synthetic-persona library.

11. Acceptable use

You agree not to use the Service to create or distribute content that is unlawful, misleading or deceptive (including false advertising claims and fake testimonials presented as real endorsements), hateful, harassing, sexually explicit, or that promotes violence, self-harm or illegal activity; content that infringes intellectual-property, privacy or publicity rights; or content designed to deceive people about health, finances or elections.

You also agree not to interfere with the Service: no attempts to breach security, probe or overload our infrastructure, scrape or bulk-export the Service or its ad-intelligence data at scale, reverse engineer the platform, share accounts to circumvent plan limits, resell access without our written agreement, or use the Service to develop a competing service or dataset.

You represent that you are not located in, and will not use the Service from, any country or on behalf of any party subject to comprehensive United States sanctions or export restrictions.

We may suspend or terminate accounts that violate this section, and we may remove content that we reasonably believe breaks these rules or exposes us or third parties to harm or liability.

12. Sharing and public links

The Service lets you create public share links for certain content, such as generated videos and brand profiles. Anyone with a share link can view the shared content without an account. You control creation and revocation of your share links and are responsible for what you choose to share. Revoking a link disables it; previously distributed copies of the underlying content may persist outside our control.

13. De-identified and aggregated data

We may generate and retain de-identified, aggregated data derived from use of the Service (for example, overall generation volumes, feature usage patterns and model performance statistics) to operate, secure and improve the Service. Such data does not identify you, your workspace or your customers, and we may retain it after termination. This section does not permit us to train AI models on your Input or Output, which we do not do.

14. Copyright and takedown (DMCA)

We respect intellectual-property rights and expect users to do the same. If you believe content available on or through the Service — including an archived third-party advertisement, a shared page, or user-generated content — infringes your rights, send a notice to ceo@voasis.io including: (a) identification of the work claimed to be infringed; (b) identification and location (URL) of the material you want removed; (c) your name, address and email; (d) a statement that you have a good-faith belief the use is not authorized by the rights owner, its agent, or the law; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights owner or authorized to act for them; and (f) your physical or electronic signature.

We review notices promptly and remove or disable access to material that is the subject of a valid notice. If your content was removed and you believe the removal was mistaken, you may send a counter-notice with equivalent identifying information and a consent to jurisdiction, and we may restore the material as permitted by law.

We terminate the accounts of repeat infringers in appropriate circumstances.

15. Third-party services

The Service is built on third-party infrastructure and AI providers, including payment processing by Stripe, cloud hosting and storage providers, third-party AI generation, voice and speech models, licensed advertising-transparency data providers, and transactional email services. Their availability affects the Service, and their processing of data is described in our Privacy Policy. The specific providers we use are confidential and may change as the Service evolves.

Publishing platforms (such as Meta, TikTok, YouTube and Google Ads) are independent from Voasis. Compliance of your campaigns with their policies is your responsibility. Meta and the Meta Ad Library are trademarks of Meta Platforms, Inc.; Voasis is not affiliated with Meta.

16. Beta and early-access features

Features labeled beta, preview or early access are provided for evaluation, may change or be withdrawn at any time, may be less reliable than the rest of the Service, and are excluded from any commitments we make about the Service. We may collect additional diagnostic usage data about beta features to improve them.

17. Referral program

Where a referral program is offered, rewards (such as bonus credits) are granted under the conditions shown in the app. Self-referrals, referrals generated through automation, fake or duplicate accounts, misleading promotion, bidding on our brand terms, or any other abuse of the program are prohibited. We may withhold or revoke rewards obtained through abuse and may modify or end the program at any time.

18. Intellectual property and feedback

The Service itself, including the Voasis name and logo, software, design, AI creator library, templates and website content, belongs to MYTALEO LLC or its licensors. These Terms do not grant you any rights in the Service other than the right to use it as described.

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.

19. Disclaimers

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that advertising-intelligence data will be complete, current or accurate.

Generative AI can produce output that is inaccurate, unexpected or of variable quality. Output is a creative draft: you must review it, verify any factual or advertising claims, and decide whether it is suitable before using it publicly. We make no guarantee about the commercial performance of any content generated with the Service.

You are responsible for maintaining your own copies of content that matters to you; export your media before cancelling or deleting a workspace.

20. Limitation of liability

To the maximum extent permitted by law, MYTALEO LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or related to the Service, including the advertising-intelligence features and any third-party content displayed in them.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service is limited to the amounts you paid us in the twelve months preceding the event giving rise to the claim, or one hundred US dollars if you have paid nothing.

Some jurisdictions do not allow certain limitations of liability; in those jurisdictions the above applies only to the extent permitted.

21. Indemnification

You agree to defend and hold harmless MYTALEO LLC and its officers, employees and agents from claims, damages and reasonable legal costs arising from your Input, your use of Output, your use of archived third-party advertising content in violation of section 9, your violation of these Terms, or your infringement of any third-party right, including intellectual-property, publicity and privacy rights.

22. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service (in which case we will give reasonable notice where practicable).

Upon termination your right to use the Service ends and remaining credits are forfeited. Sections that by their nature should survive (including content licenses already granted, sections 9, 13, 14 and 18 through 24) survive termination.

23. Changes to these Terms

We may update these Terms as the Service evolves. The date above reflects the latest version. For material changes we will give notice through the app or by email before they take effect. Continuing to use the Service after changes take effect constitutes acceptance of the updated Terms.

24. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Wyoming, and both parties consent to their jurisdiction, except that either party may seek injunctive relief in any competent court. If you are a consumer in a jurisdiction whose law grants you mandatory protections or venue rights, those rights are not affected.

25. Contact

MYTALEO LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA. Email: ceo@voasis.io.